All Entries in the "Change Management" Category
Why Hospital Supply Chain Managers Need to Lead by Example!
A noted family counselor said recently, on a TV talk show, that the best example you can give your kids on how to have a good marriage, is to have a good marriage yourself. Well, as I see it, this advice also goes for hospital supply chain managers! If you want to have employees that [...]
Why Do We As Healthcare Supply Chain Professionals Get Frustrated?
We came across an idea from Stephen R. Covey about getting frustrated, which is one of our challenges in our work life that I thought you would find helpful in yours too. As you will see, expectations are never realities! The idea is that “Many of us expect – consciously or subconsciously – to be [...]
Why You Should Only Hire The Best of The Best Hospital Supply Chain Employees
Steve Jobs got it right when he suggested that the difference between the best worker and the average worker may be a ratio of 25:1 in creativity, efficiency and productivity. To get across this point, Jobs used the analogy of going to New York and you get the best cab driver in the city, you [...]
Hospital Supply Chain Leaders Work on Solutions
We all have a tendency to work on the problems at hand instead of working on their solutions. Great supply chain leaders work on solutions vs. just fixing problems. This is the secret to eliminating the root causes of your problems so then you never need to deal with them again, and again, and again. [...]
Breaking Down Silos: Is this Still a Hospital Supply Chain Challenge?
“(Breaking down silos) of constituent politics — the bringing together of the various stakeholder groups — and guiding them toward a common mission”, as stated by Michael J. Dowling, Harvard School of Public Health, is still a big challenge for hospital, system and IDN supply chain executives. This situation has gotten significantly better over the [...]
Where in Your Hospital Can You find Objection Busters
It’s easy to find department heads and managers who will have big and small objections to your money-savings proposals, but where can you find objection busters to help you overcome these complaints? You know those people who can support your ideas and then feel comfortable handling objections, mostly but not exclusively, from your clinicians. [...]
It isn’t Easy to Admit that Change is Needed
Acknowledging the necessity for change isn’t easy, but it is the first step in moving forward to new horizons. This is especially important in the supply chain business since, as Bob Dyan would say, “The times they are changing” and you need to change with them. I recently talked to one of our clients who [...]
I Can’t Find My Keys: Can you relate this to value analysis?
I think just about everyone has experienced not being able to find their keys only to have another person come along without hesitation to find their keys sitting almost directly in their view. How did they see our keys and we didn’t? Well, sometimes you get so used to seeing what’s right in front of [...]
Supply Chain Project Cycle Time: A Key Indicator of Performance
One of the key performance indicators that should be monitored with any and all supply chain initiatives is the importance of “project cycle time” or the total time from the beginning to the end of your project. To avoid excess “project cycle time” here are three things you can do to execute your supply chain [...]
Measure, Learn and Change
We have found that the three most important words in a change agent’s vocabulary are: measure, learn and change. This is because no one ever changes their habits, behavior or procedures, just for change sake. We all need proof, education and positive outcomes before making any small or big changes in the way we do business. [...]

